Privacy Policy
Updated June 20, 2025
This Privacy Policy explains how Nuraform ("we", "our", "us") collects, uses, and safeguards information when you use our services via nuraform.com, app.nuraform.com, and forms.nuraform.com. By using our platform, you consent to the data practices described here.
INFORMATION WE COLLECT
Jump to Next Section ↓We collect only the data necessary to provide our service, either directly from you or via third-party tools. This includes authentication data and form-related content generated by you or your users.
- Basic user info from auth providers (e.g., Google, Apple, Microsoft): name, email, profile image.
- Form content and answers provided by you or your respondents.
- Metadata like timestamps, usage patterns, and browser/device information.
- Cookies and tokens used for sessions or analytics, where applicable.
HOW WE USE YOUR DATA
Jump to Next Section ↓Your data helps us operate, improve, and personalize the service. We do not sell your information. Some anonymized data may be used to improve platform functionality or AI capabilities.
- To authenticate users and manage sessions.
- To generate, summarize, and analyze form content via AI tools.
- To troubleshoot, secure, and optimize the platform experience.
- To comply with legal obligations and enforce Terms of Service.
DATA SHARING & THIRD PARTIES
Jump to Next Section ↓We only share data with third-party services that help us run Nuraform. These providers are under contractual obligations to protect your data and never use it for their own purposes.
- Supabase (database, authentication, storage)
- OpenAI (for generating form questions and summaries)
- Vercel (hosting)
- Payment processors like Stripe or Razorpay (when enabled)
AI & DATA USAGE
Jump to Next Section ↓Our platform uses AI to enhance form generation and analysis. We may retain anonymized content structures to fine-tune user experience, but personal documents and uploaded files are never used for AI training or improvement.
- AI is used to generate and adapt form questions and responses.
- We may log anonymized data (e.g., types of fields/questions) to improve the platform.
- User-uploaded files (e.g., images, documents) are excluded from any AI training process.
YOUR RIGHTS & GDPR/CCPA COMPLIANCE
Jump to Next Section ↓You have the right to access, export, update, or delete your personal data under applicable laws like GDPR and CCPA. You may also withdraw consent and request account deletion.
- Request access to your data or correct inaccuracies by emailing us.
- Request deletion of your account and all associated data.
- Export your data upon request in a structured format.
- Opt out of analytics and communication where legally required.
DATA STORAGE & SECURITY
Jump to Next Section ↓We use secure cloud platforms like Supabase and Vercel. Data is encrypted at rest and in transit. While no system is 100% secure, we implement industry-standard protections and access controls.
- Data is stored in Supabase, which supports encryption and row-level security (RLS).
- All transmissions occur over HTTPS, and access is restricted to authorized systems only.
- Backups and fail-safes are in place to prevent accidental data loss.
DATA RETENTION
Jump to Next Section ↓We retain your data for as long as your account is active or as needed to provide our services. You may request deletion at any time. Some data may be retained to meet legal or compliance obligations.
- User data is retained during active account status.
- After account deletion, data is permanently purged within 30 days unless legally required otherwise.
- Submission logs and backups are periodically cleared.
CHILDREN'S PRIVACY
Jump to Next Section ↓Nuraform is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such data, contact us for removal.
- Users under 13 may not register or use the platform.
- Guardians may contact us to request deletion of any data associated with minors.
CHANGES TO THIS POLICY
Jump to Next Section ↓We may update this Privacy Policy at any time. Continued use of Nuraform after changes are posted constitutes your acceptance of the revised policy. We encourage users to review it periodically.
- Changes will be posted on this page with updated dates.
- Major changes may be communicated via email or in-app notices.
For any privacy-related questions or requests, you can reach us at privacy@nuraform.com.